
Client gratitude: Is a free lunch a reality?
By Marcel Strigberger | April 24, 2025 Thank you. Thank you very much. But how often do we experience gratitude from our clients? Actually, sometimes they do make your day. George owned a coffee and doughnut franchise. Whenever he came to my office, he would bring fresh doughnuts. Once, I joked with him while munching […]

A Matter of Trust
Photo by Liza Summer at Pexels By Murray Gottheil | April 16, 2025 Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.~ Stephen Covey A Canadian grocery chain has just announced that it will launch a new brand to sell low-priced groceries in Canada. […]

Living Paycheque to Paycheque on $6,574,000
By Murray Gottheil | April 2, 2025 Photo by Pixabay at Pexels. It’s Not a Principle Until it Costs You Money – Bill Bernbach We have all been reading about the Paul Weiss law firm settling with the Trump Administration to get out from under an executive order, the legality of which is, to say the least, […]

Soaked to the Skin
Photo by Min An at Pexels By Murray Gottheil | March 17, 2025 I don’t consider myself a pessimist. I think of a pessimist as someone who is waiting for it to rain. And I feel soaked to the skin – Leonard Cohen I have a friend who is a dermatologist. I will call him Howard. Howard […]

Murray’s Masterclass in Managing Client Expectations
By Murray Gottheil | March 9, 2025 Photo by Max Fischer at Pexels At My First Rodeo Client (C): We need to close this transaction in two weeks. Murray (M): That is impossible. C: The vendor said that his lawyer told him that deadline is perfectly reasonable. Why are you creating roadblocks? If you cannot get […]

A Sucker’s Game
By Murray Gottheil | February 13, 2024 Imagine the following scenario: Jordan is a third year associate with Big Law targets. He typically achieves that target and receives a bonus of $18,000. He is also paid 10% of the billed and collected business that he brings in. Despite the “reasonableness” of the target, Jordan is […]